Privacy Policy

Everything you need to know about your visit, insurance, and our facilities.

We are delighted to support you with your heart health. We are committed to protecting your privacy and handling your personal information responsibly, securely, and in accordance with UK data protection law.

When you need help! Call us at: +44 (0) 20 7099 9685

Last updated: June 2026

Welcome to https://www.navinchandra.co.uk/ (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use this Website.

1. About Us

This Website is operated by Dr Navin Chandra, Consultant Cardiologist (Cardiologist in Ascot, England).

Email: enquiries@navinchandra.co.uk
Phone: +44 (0) 20 7099 9685
Address: The Parkside Suite Heatherwood, Brook Ave, Ascot SL5 7GB, United Kingdom

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following information:

Name
Email address
Telephone number
Information you provide through our contact or enquiry forms
Information relating to appointment enquiries
Technical information such as your IP address, browser type, operating system, and device information
Website usage information collected through cookies and analytics

3. How We Use Your Information

We use your information to:

Respond to your enquiries
Arrange or assist with appointment requests
Communicate with you regarding our services
Improve our Website and user experience
Monitor Website performance and security
Comply with our legal and regulatory obligations

We only process your personal information where we have a lawful basis for doing so.

4. Lawful Basis for Processing

Depending on the circumstances, we process your personal information because:

You have given your consent
It is necessary to respond to your enquiry or provide requested services
It is necessary for our legitimate interests in operating and improving our Website
We are required to comply with legal obligations

5. Cookies

Our Website may use cookies and similar technologies to improve your browsing experience and analyse Website traffic.

Cookies may be used to:

Remember your preferences
Monitor Website performance
Collect anonymous analytics data
Improve Website functionality

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.

6. Sharing Your Information

We do not sell your personal information.

We may share your information only where necessary with:

Website hosting and IT service providers
Healthcare administrative providers assisting with appointment management
Professional advisers where required
Regulatory authorities or law enforcement where required by law

All third parties are required to keep your information secure and process it only for legitimate purposes.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, regulatory, and professional obligations.

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information where appropriate
Request restriction of processing
Object to certain types of processing
Request transfer of your personal information where applicable
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

10. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our services, or our data processing practices.

Any updates will be published on this page, and the revised version will take effect immediately upon publication.

12. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us: